We want you to join us!

At Innoquest, we provide our employees on-the-job training with the objective to enhance their job skills and knowledge with day-to-day practical work applications and experience. We take pride and strive to excel in the roles we undertake and perform through our healthcare expertise to help doctors diagnose and treat patients correctly.

We offer talented and motivated individuals immense rewarding growth and development opportunities. Your career journey at Innoquest will be inspiring, exciting and challenging with our advance total laboratory automation system and technology. If you are interested in any of the roles listed below and have what it takes to be part of our Innoquest family, submit your professional work resume via our e-portal and register your interest with us NOW.

For further job enquiries, kindly reach out to us at


Job Highlights

–  People-Centered Management

–  Opportunities for career advancement

–  Joining a high performing team


Job Description

–  Manage a team of 4 by providing technical leadership and overseeing the day-to-day running of the Application Management function including guiding the team on complex problem solving.

–  Effectively plan, provision, operate, monitor, and maintain systems hardware, software,

–  and related infrastructure to meet performance, availability and operational practices guidelines.

–  Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues.

–  Provide daily technical support to users and able to troubleshoot database and applications problems, including routine backups, database administration and applications software.

–  Perform data extraction as per required by users and stakeholders as needed and implement solutions.

–  A 2nd Level Support for existing applications (LIS, Inet, Analyzer Integrations and etc).

–  Provide application expertise and represent the IT team in various projects to improve the productivity of business processes.



–  Candidates must possess a degree in Computer Science/IT/Computing/Engineering or related discipline.

–  Excellent knowledge and must have at least 3 years working experience in system development.

–  Experience in projects and exposed to the full system development life cycle, integration with middleware, and usage of database systems would be advantageous.

–  Knowledge in SQL Server system development (Stored procedures programming, SQL), ETL, Mirth, HL7, Unix Scripting and Windows Power Shell and Data warehouse will be an advantage.

–  Required skill(s): Application Design, System Development, Problem Solving, Communication & Writing skills.

–  Strong problem-solving skills with good communication skills, ability to work under pressure with a high sense of urgency.

–  Good team player, positive attitude, innovative and embraces change with good written and verbal communication skills.

Job Highlights

–  People-Centered Management.

–  Provide opportunities for career advancement.


Job Description

–  Managing all the social media platforms and websites of the organization

–  Developing strategies in social media engagement

–  Producing a consistent brand message across all social media platforms

–  Working with other departments to develop social media timelines and that coincide with the product release, ad campaigns and other brand messages 

–  Engaging followers with regular company updates 

–  Creating brand awareness to gain audience attention

–  Responding to the comments or feedbacks on social media on time 

–  Monitoring social media metrics and competitor social media sites 

–  Analyzing social media trends 

–  Preparing social media engagement and activities report 

–  Optimizing social media content effectively 

–  Analyzing social media campaigns with tracking system to determine areas for social media campaign improvement and to gather visitors data 



–  Candidate must possess at least Bachelor’s Degree in Advertising/Media, Marketing, Mass Communications, or equivalent

–  At least 2 Year(s) of working experience in the related field is required for this position.

–  Experienced working in the healthcare industry is an added advantage.

–  Required language(s): Mandarin, English, Bahasa Malaysia.

–  Knowledge required: SEO and SEM, Facebook Marketing and web analytics across all social media platforms.

Job Highlights

–  Allowances (Travel & Phone)

–  Market leaders in marketplace

–  Unlimited growth opportunity


Job Description

–  Create, maintain and review all relevant documents (e.g. customer invoices, quotations) in accordance to the procedure manuals.

–  Handle any complaints of unsatisfactory services and provide feedback to the company by use of the online Customer Feedback Form, or as prescribed in the procedure manuals.

–  Act as a liaison between customers and the internal organization to resolve enquiries and build / maintain good relations and rapport with customers

–  Protect and maintain current customer base by ensuring consistent customer satisfaction

–  Seek opportunities to increase sales through various channels and pipeline customers in the area

–  Plan courier rounds for assigned customers to optimize service levels

–  Provide assistance during promotional events (e.g. Continuous Medical Education talks) and on-site screening campaigns

–  Provide timely updates of various reports and other ad-hoc requests required by the Management.



–  Experience in sales, added advantage if within the healthcare industry (e.g. pathology, pharmaceutical,

–  medical devices, etc.) with the appropriate primary customers for the segment (clinicians/administrators)

–  Self-driven and target oriented



–  Fix Allowance (Travel & Phone)

Job Highlights

Innoquest provides good training and career progression

Vacancies available at:

–  HQ at Wisma Tecna, PJ

–  Nationwide branches

Job Description

–  Organizes work by matching computer orders with specimen labelling; sorting specimens; checking labelling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly

–  Operate analytical equipment and instruments according to established Standard Operating Procedures (SOPs)

–  Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced trouble shooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols

–  Ensure all laboratory procedures are carried out according to the Company SOPs as per the required regulations and accreditation guidelines

–  Identifies and communicates abnormal patient conditions by alerting supervisory personnel, the patient’s physician/nurse and reporting mandated information to the public health department/other designated officials

–  Provides test results for patient diagnosis and treatment

–  Contributes to a safe and secure environment for all

–  Maintains patient confidence by keeping laboratory information confidential

–  Other ad hoc laboratory duties as required by the management


–  Bachelor’s degree in Biomedical Science, Medical Laboratory Technology or equivalent

–  A team player with excellent interpersonal and communication skills; Great positive attitude

–  Experience working in a CAP/ISO 15189 lab would be an advantage

–  At least 3 years of hands-on experience in a medical laboratory setting in haematology, histology, phlebotomy, biochemistry or immunology disciplines

–  Hands on experience on any Roche/Sysmex machines

–  Histology candidate must be familiar with work processes in routine Histology including special stains

–  Willing to work based on scheduled roster of 44 hours per week which may include 2 Saturdays/weekends in a month and public holidays. Willing to work reasonable overtime as required from time to time

Job Description

–  Participate in and supervise the reception of laboratory specimens and rejection of those that are unsuitable for analysis

–  Perform analytical, microscopic and medical lab test diagnosis

–  Perform various biochemical, haematology, microscopic test

–  Prepare accurate and completed laboratory reports

–  Monitor lab supplies in assigned area or department

–  Ensure compliance of policy and standard stipulated by accreditation bodies

–  Assist in quality control program

–  Phlebotomy 


–  Diploma / Degree in Biomedical Science / Life Science or equivalent

–  Minimum 2 years of work experience

–  Able to work in a fast-paced environment, both independently and in a team

–  Able to work in a responsible, meticulous and efficient manner

–  Possess good communication skills

–  Well versed with Phlebotomy process

Job Description

–  Manage incoming and outgoing phone calls.

–  Provide accurate, valid, and complete information pertaining to client queries.

–  Identify, assess customers’ needs and render assistance to achieve satisfaction pertaining to their services with the company.

–  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

–  Follow up with clients to garnered feedbacks for service improvements.

–  Keep records of necessary customer interactions and enter all information required into the company database.

–  Follow communication procedures, guidelines, and policies.

–  Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out timeline.


–  Good administrative and computer literacy skills.

–  Well versed in English and Bahasa Melayu.

–  Strong multitasking skills and able to work in a fast-paced environment.

–  Possesses strong interpersonal, communication, verbal, and written skills.

–  Able to start work immediately will be preferred.

–  We are open to hiring fresh graduates.

–  Training will be provided.