We want you to join us!
At Innoquest, we provide our employees on-the-job training with the objective to enhance their job skills and knowledge with day-to-day practical work applications and experience. We take pride and strive to excel in the roles we undertake and perform through our healthcare expertise to help doctors diagnose and treat patients correctly.
We offer talented and motivated individuals immense rewarding growth and development opportunities. Your career journey at Innoquest will be inspiring, exciting and challenging with our advance total laboratory automation system and technology. If you are interested in any of the roles listed below and have what it takes to be part of our Innoquest family, submit your professional work resume via our e-portal and register your interest with us NOW.
For further job enquiries, kindly reach out to us at email@example.com.
Opportunities for career advancement
Joining a high performing team
Manage a team of 4 by providing technical leadership and overseeing the day-to-day running of the Application Management function including guiding the team on complex problem solving.
Effectively plan, provision, operate, monitor, and maintain systems hardware, software,
and related infrastructure to meet performance, availability and operational practices guidelines.
Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues.
Provide daily technical support to users and able to troubleshoot database and applications problems, including routine backups, database administration and applications software.
Perform data extraction as per required by users and stakeholders as needed and implement solutions.
A 2nd Level Support for existing applications (LIS, Inet, Analyzer Integrations and etc).
Provide application expertise and represent the IT team in various projects to improve the productivity of business processes.
Candidates must possess a degree in Computer Science/IT/Computing/Engineering or related discipline.
Excellent knowledge and must have at least 3 years working experience in system development.
Experience in projects and exposed to the full system development life cycle, integration with middleware, and usage of database systems would be advantageous.
Knowledge in SQL Server system development (Stored procedures programming, SQL), ETL, Mirth, HL7, Unix Scripting and Windows Power Shell and Data warehouse will be an advantage.
Required skill(s): Application Design, System Development, Problem Solving, Communication & Writing skills.
Strong problem-solving skills with good communication skills, ability to work under pressure with a high sense of urgency.
Good team player, positive attitude, innovative and embraces change with good written and verbal communication skills.
Provide opportunities for career advancement.
Managing all the social media platforms and websites of the organization
Developing strategies in social media engagement
Producing a consistent brand message across all social media platforms
Working with other departments to develop social media timelines and that coincide with the product release, ad campaigns and other brand messages
Engaging followers with regular company updates
Creating brand awareness to gain audience attention
Responding to the comments or feedbacks on social media on time
Monitoring social media metrics and competitor social media sites
Analyzing social media trends
Preparing social media engagement and activities report
Optimizing social media content effectively
Analyzing social media campaigns with tracking system to determine areas for social media campaign improvement and to gather visitors data
Candidate must possess at least Bachelor’s Degree in Advertising/Media, Marketing, Mass Communications, or equivalent
At least 2 Year(s) of working experience in the related field is required for this position.
Experienced working in the healthcare industry is an added advantage.
Required language(s): Mandarin, English, Bahasa Malaysia.
Knowledge required: SEO and SEM, Facebook Marketing and web analytics across all social media platforms.
Allowances (Travel & Phone)
Market leaders in marketplace
Unlimited growth opportunity
Create, maintain and review all relevant documents (e.g. customer invoices, quotations) in accordance to the procedure manuals.
Handle any complaints of unsatisfactory services and provide feedback to the company by use of the online Customer Feedback Form, or as prescribed in the procedure manuals.
Act as a liaison between customers and the internal organization to resolve enquiries and build / maintain good relations and rapport with customers
Protect and maintain current customer base by ensuring consistent customer satisfaction
Seek opportunities to increase sales through various channels and pipeline customers in the area
Plan courier rounds for assigned customers to optimize service levels
Provide assistance during promotional events (e.g. Continuous Medical Education talks) and on-site screening campaigns
Provide timely updates of various reports and other ad-hoc requests required by the Management.
Experience in sales, added advantage if within the healthcare industry (e.g. pathology, pharmaceutical,
medical devices, etc.) with the appropriate primary customers for the segment (clinicians/administrators)
Self-driven and target oriented
Fix Allowance (Travel & Phone)
Innoquest provides good training and career progression
Vacancies available at:
HQ at Wisma Tecna, PJ
Organizes work by matching computer orders with specimen labelling; sorting specimens; checking labelling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly
Operate analytical equipment and instruments according to established Standard Operating Procedures (SOPs)
Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced trouble shooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols
Ensure all laboratory procedures are carried out according to the Company SOPs as per the required regulations and accreditation guidelines
Identifies and communicates abnormal patient conditions by alerting supervisory personnel, the patient’s physician/nurse and reporting mandated information to the public health department/other designated officials
Provides test results for patient diagnosis and treatment
Contributes to a safe and secure environment for all
Maintains patient confidence by keeping laboratory information confidential
Other ad hoc laboratory duties as required by the management
Bachelor’s degree in Biomedical Science, Medical Laboratory Technology or equivalent
A team player with excellent interpersonal and communication skills; Great positive attitude
Experience working in a CAP/ISO 15189 lab would be an advantage
At least 3 years of hands-on experience in a medical laboratory setting in haematology, histology, phlebotomy, biochemistry or immunology disciplines
Hands on experience on any Roche/Sysmex machines
Histology candidate must be familiar with work processes in routine Histology including special stains
Willing to work based on scheduled roster of 44 hours per week which may include 2 Saturdays/weekends in a month and public holidays. Willing to work reasonable overtime as required from time to time
Participate in and supervise the reception of laboratory specimens and rejection of those that are unsuitable for analysis
Perform analytical, microscopic and medical lab test diagnosis
Perform various biochemical, haematology, microscopic test
Prepare accurate and completed laboratory reports
Monitor lab supplies in assigned area or department
Ensure compliance of policy and standard stipulated by accreditation bodies
Assist in quality control program
Diploma / Degree in Biomedical Science / Life Science or equivalent
Minimum 2 years of work experience
Able to work in a fast-paced environment, both independently and in a team
Able to work in a responsible, meticulous and efficient manner
Possess good communication skills
Well versed with Phlebotomy process
Manage incoming and outgoing phone calls.
Provide accurate, valid, and complete information pertaining to client queries.
Identify, assess customers’ needs and render assistance to achieve satisfaction pertaining to their services with the company.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Follow up with clients to garnered feedbacks for service improvements.
Keep records of necessary customer interactions and enter all information required into the company database.
Follow communication procedures, guidelines, and policies.
Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out timeline.
Good administrative and computer literacy skills.
Well versed in English and Bahasa Melayu.
Strong multitasking skills and able to work in a fast-paced environment.
Possesses strong interpersonal, communication, verbal, and written skills.
Able to start work immediately will be preferred.
We are open to hiring fresh graduates.
Training will be provided.