Responsibilities

• Perform a variety of clinical laboratory tests in the areas of haematology, microbiology, immunology, clinical chemistry, and urinalysis, as assigned.
• Perform quality control on test results, ensuring validity and accuracy.
• Perform calibration and troubleshooting on testing systems and instruments to ensure adherence to established standards of accuracy.
• Perform job-related duties as assigned by the Lab Manager/ Regional Lab Manager.

Requirements

• Degree in Medical Lab Technology, Biomedical Science or equivalent.
• Fresh grads are welcome to apply, but relevant working experience and laboratory hands-on skills will be advantageous.
• Able to work on rotational shift / on-call duties.
• Location: Branch laboratories & Hospital laboratories nationwide – West & East Malaysia.

Responsibilities

• Manage over all lab operations in accordance with ISO 15189:2012 and developing laboratories procedures to ensure safety, security, quality and accuracy of results
• To manage a laboratory team in terms of performance, competencies, training and development
• Regularly liaise with Regional Lab Managers and management team with regards to business updates and process improvement projects
• Logistics – to monitor logistic activities, courier timeliness and working closely with Head of Logistics department to smoothen logistics’ processes

Requirements

• Minimum 5 to 7 years of working experience in a laboratory setting, with 3 years being in a supervisory position.
• Degree in Medical Lab Technology, Biomedical Science or equivalent science courses.
• Able to manage staff’s duty roster and able to work on rotational shift/ on-call duties
• Location: Branch laboratories & Hospital laboratories nationwide – West & East Malaysia

Responsibilities

• Accurately enter the patient’s information as provided on the request form into the LIS which includes the patient’s demographic information, doctor’s code, billing code and other relevant information pertaining to the request made.
• Ensure that the correct test(s) is being ordered for the patient based on the request form.
• Check back completed entries for all information entered of the LIS against the request form to ensure the highest level of accuracy during data entry.

Requirements

• No minimum education qualifications required.
• No working experience required, however, prior experience in a Data Entry position will be highly advantageous.
• Able to work on rotational shift / on-call duties.
• Location – Petaling Jaya

Responsibilities

• Accurately enter the patient’s information as provided on the request form into the LIS which includes the patient’s demographic information, doctor’s code, billing code and other relevant information pertaining to the request made.
• Receive specimens from the internal / external courier service staff as well as from the patient centre in accordance with the procedures outlined in the SOP.
• Sort specimens for data entry / analysis ensuring all forms / specimens are verified for patient details, barcoded and panelled for test(s) appropriately in accordance with the procedures outlined in the SOP
• Handover all request forms to the Data Entry Department for data entry after sorting specimens.
• To segregate (by departments), process (centrifugal, splitting and secondary barcode) and delivery of specimens to the respective departments on time in accordance with the procedures outlined in the SOP.

Requirements

• No minimum education qualifications required.
• No working experience required, however, prior experience in a Data Entry position will be highly advantageous.
• Able to work on rotational shift / on-call duties.
• Location – Petaling Jaya

Responsibilities

• Attend to customer phone enquiries and complaints, provide appropriate solutions and alternatives; follow up to ensure resolution.
• Maintain a positive, empathetic, and professional attitude to ensure customer satisfaction.
• Keep records of customer interactions, transactions, comments, and complaints.

Requirements

• Diploma in any Science field.
• Fresh grads are welcome to apply, any prior customer service experience is a plus.
• Strong communication skills, with verbal proficiency in English and Malay.
• Customer orientation and ability to adapt/respond to different types of characters.
• Location: Petaling Jaya.

Responsibilities

• Post business transactions, process invoices, and verify financial data.
• Maintain meticulous records of all accounting transactions and documents.
• Liaise with vendors and customers as required for matters pertaining to payables and receivables.
• Ensure the accuracy of financial documents for auditing and tax purposes.
• Provide other clerical support necessary for the smooth operations of the Finance department.

Requirements

• Diploma in Accounting and/or Finance.
• No working experience is required for Assistant role. Any past working experience related to Bookkeeping/Admin/Accounting may qualify you for an Executive position.
• Detail-oriented, organised and meticulous.
• Proficiency in Microsoft Excel.
• Possess a good command of English (both written & spoken).
• Location: Petaling Jaya.

Responsibilities

• Evaluate, establish and review the creditworthiness of new and existing customers and establish appropriate credit limits and terms.
• Monitor accounts receivable reports and initiate collection activities for overdue payments, with the aim of minimising bad debts.
• Communicate with customers to resolve payment disputes and negotiate payment plans.
• Work with the credit team to establish and enforce credit policies.
• Collaborate with internal teams to address customer issues and disputes.

Requirements

• Minimum Diploma in Finance/Accounting/Business or any related fields
• Excellent verbal and written English communication skills with the ability to provide effective customer service
• Good negotiation skills and ability to think quickly in handling objections
• Proficiency in Microsoft Excel is a must with a strong understanding of analyzing financial data
• Ability to deal with sensitive and confidential information
• Location: Petaling Jaya